Revenew | The inquiry response layer for aesthetic practices

The inquiry response layer for aesthetic practices

We also run the ads and search work that feeds it.

Request a 20 minute call

Who we serve

Built for practices where every consultation starts with an inquiry.

  • Medical spas

    Calls, forms and messages answered when the front desk is closed.

  • Plastic surgery

    Consultation inquiries handled with clear limits and fast handoff to your team.

  • Aesthetic practices

    One response layer across phone, form and chat.

  • Wellness practices

    After-hours coverage that runs inside your existing systems.

The problem

  1. It is late in the evening. Someone has been thinking about a consultation for a while and finally decides to reach out.

  2. They contact several practices. A call to one, a form on another, a message to a third.

  3. Your front desk is closed until morning. They book with whoever answers first.

Revenew is built to answer that inquiry while your team is away.

What Revenew does

  • Answers the phone after hours
  • Replies to forms and chat
  • Texts back missed calls
  • Answers approved questions
  • Offers and books consultations
  • Follows up when it goes quiet

How it works

  1. 1

    An inquiry arrives

    A call, form, chat or text reaches your practice when the front desk is closed.

  2. 2

    Revenew replies as your practice

    It identifies as your digital concierge, under your practice name.

  3. 3

    It answers approved questions

    Only the answers your practice has approved.

  4. 4

    It offers a consultation

    Booked into the times your practice approves.

  5. 5

    It escalates to your staff

    Clinical questions, complaints and safety concerns stop the automation and go to your team.

What it will never do

  • Give medical advice
  • Interpret symptoms
  • Quote pricing you have not approved
  • Confirm a booking that has not been made
  • Message anyone who has opted out
  • Present itself as a clinician

And the demand side

If you already pay someone for these, ask who is accountable for what happens after the lead arrives.

See packages

  • Google Ads

    Managed alongside the response layer.

  • Search and AI visibility

    How your practice shows up in search and AI answers.

  • Website

    Built and hosted on our platform.

Packages

Response

The inquiry response layer.

  • After-hours phone answering
  • Form and chat replies
  • Missed call text back
  • Approved question answers
  • Consultation booking
  • Follow up and escalation to your staff
  • Monthly progress report
Request pricing

Demand

Response, plus the ads that feed it.

  • Everything in Response
  • Google Ads management
  • Campaign landing page, hosted by us
  • Conversion tracking and call attribution
  • Review request automation
  • Monthly progress report
Request pricing

Complete

Response and demand, fully covered.

  • Everything in Demand
  • Search and AI visibility
  • Google Business Profile and local listings
  • Website on our platform
  • Monthly website and social content
Request pricing

Commercial terms

  • Month to month, with 30 days notice.
  • Ad spend is billed separately.
  • Demand and Complete include ad management on up to $2,500 of monthly ad spend, then 20% of the additional spend.

What we need from you

What we need

  1. One carrier callTo set up call forwarding. Your number is never ported.
  2. One code snippetAdded to your website.
  3. One hour of approvalsYou sign off the answers and the rules.
  4. Your EIN letterFor text message registration.

What stays exactly as it is

  • Your phone number
  • Your website
  • Your booking system
  • Your records
  • Your staff workflow

Contact

Request a 20 minute call. Tell us about your practice and we will be in touch to arrange a time.